This type of claim relates to damage by unknown persons who may break windows, doors and locks, or leave graffiti on the building.

Where glass windows or doors have been damaged, security make safe should be attended to immediately. Upgrading (such as additional locks) is not covered. Claims will be assessed on whether the damage is a one-off attack or has occurred over a period of multiple attacks. Malicious damage and theft claims need to be reported to the police.